Terms of Service

Last Updated: January 6, 2026

1. Acceptance of Terms

By accessing or using the website section18.org (the "Site") and our AI chatbot services ("Services"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, then you may not access the Site or use any Services. These Terms constitute a legally binding agreement between you and Section 18 Oy, a company based in Finland.

2. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms on the Site and updating the "Last Updated" date. Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms.

3. Service Description

Section 18 provides a configurable AI chatbot solution designed for integration into third-party websites. Our Services include access to the chatbot software, configuration tools, analytics, and support as outlined in your chosen subscription plan. We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.

4. Registration and Accounts

  • To access certain features of the Services, you must register for an account.
  • You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
  • You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Subscription and Payment

  • Our Services are provided on a monthly subscription basis, currently priced at €49.99 per month.
  • By subscribing, you authorize Section 18 Oy to charge your chosen payment method on a recurring monthly basis until you cancel your subscription.
  • All fees are non-refundable, except as required by law.
  • We reserve the right to change our prices. Any price changes will be communicated to you in advance and will take effect at the start of your next billing cycle.

6. Your Obligations

  • You agree to use the Services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Services.
  • You are solely responsible for the content you upload, transmit, or otherwise make available through your chatbot and for ensuring that such content complies with all applicable laws and regulations, including data protection laws.
  • You agree not to use the Services to generate or disseminate content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.

7. Intellectual Property

All content on the Site and all materials comprising the Services (excluding user-generated content for chatbot configuration) including, but not limited to, text, graphics, logos, icons, images, and software, are the property of Section 18 Oy or its licensors and are protected by international copyright and intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site or Services.

8. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. SECTION 18 OY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SECTION 18 OY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (III) ANY CONTENT OBTAINED FROM THE SERVICES; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

10. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of Finland, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Helsinki, Finland, to resolve any legal matter arising from these Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Section 18 Oy
Mannerheimintie 100 A
00100 Helsinki, Finland
Email: info@section18.org