Powerful Features to Enhance Your Website
Section 18's AI Chatbot is packed with capabilities designed to elevate your customer interaction and operational efficiency.
Effortless Integration
Deploy your AI chatbot in minutes. Simply copy and paste a single line of JavaScript code into your website's HTML. No complex APIs or development work required.
Complete Customization
Tailor every aspect of your chatbot. From its name and avatar to its conversational tone, knowledge base, and brand colors, make it uniquely yours to reflect your brand's personality.
24/7 Automated Support
Provide instant answers and support around the clock, even outside business hours. Our AI chatbot handles routine inquiries, freeing your team to focus on complex issues.
Multilingual Capabilities
Expand your reach and serve a global audience. The Section 18 chatbot can communicate fluently in multiple languages, ensuring every customer feels understood.
Actionable Analytics & Reporting
Gain valuable insights into customer interactions, popular queries, and chatbot performance through intuitive dashboards. Use data to continually refine your customer service strategy.
GDPR & Privacy Compliant
Rest assured that your data and your customers' data are handled with the highest standards of privacy and security. Our service is fully compliant with GDPR regulations, based in Finland.
Lead Generation & Qualification
Transform your chatbot into a proactive sales tool. Qualify leads, collect contact information, and guide visitors towards purchases or service sign-ups effortlessly.
Dynamic Knowledge Base
Easily upload documents, FAQs, and website content to train your chatbot. It learns and adapts, providing accurate and up-to-date information to your users.
Scheduled Tasks & Automation
Set up automated queries to run at specific times. For example, schedule a daily 2am query "Show me new users that have signed up in the last 24 hours" and receive the results via email automatically.
Email Replies & Notifications
Receive chatbot responses directly in your inbox. Configure email notifications for scheduled queries, important alerts, or customer interaction summaries to stay informed on the go.
Direct Database Querying
Ask questions in plain language and get instant insights from your database. No SQL required—your chatbot translates natural language into database queries and returns formatted results.
Ready to Experience Smarter Customer Engagement?
Explore the full potential of Section 18's AI chatbot and revolutionize how you interact with your website visitors.
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